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Code of Conduct – Association

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Code of Conduct - Association

Code of Conduct

  1. Professional Integrity
    Members must uphold the highest standards of honesty, transparency, and professionalism in all interactions with students, educational institutions, and stakeholders.
  2. Compliance with Laws
    Members must comply with all relevant laws, regulations, and policies in their operational regions and partner countries.
  3. Confidentiality
    Members must protect the privacy and confidentiality of client and institutional data and use it solely for authorized purposes.
  4. Quality Service
    Members are committed to providing accurate information, timely responses, and comprehensive support to students and institutions.
  5. Conflict of Interest
    Members must disclose any conflicts of interest and act impartially in the best interests of their clients and partners.
  6. Continuous Professional Development
    Members are encouraged to participate in ongoing training and professional development programs to maintain industry knowledge and skills.

Code of Ethical Practice

  1. Student Welfare
    Members must prioritize the welfare and best interests of students, offering guidance that aligns with their academic and professional goals.
  2. Accurate Representation
    Members must present truthful information about educational institutions, programs, and career prospects without exaggeration or misrepresentation.
  3. Fair Fees
    Members must charge transparent and reasonable fees, avoiding hidden costs or unjustified financial practices.
  4. Ethical Recruitment Practices
    Members must recruit students responsibly, ensuring they meet entry requirements and possess a genuine intention to study.
  5. Non-Discrimination
    Members must treat all clients and partners fairly, without discrimination based on race, gender, religion, or socioeconomic status.
  6. Prohibition of Misleading Practices
    Members must not engage in fraudulent, misleading, or unethical practices, including falsifying documents or providing false promises.
  7. Collaboration with Institutions
    Members must work collaboratively with partner institutions, adhering to contractual agreements and institutional policies.
  8. Resolution of Complaints
    Members must establish clear procedures to handle complaints promptly and fairly, ensuring satisfaction for all parties involved.
  9. Promotion of Ethical Standards
    Members are expected to uphold and promote the ethical standards of the association, ensuring a reputation of trust and reliability.
  10. Accountability
    Members agree to periodic reviews and audits conducted by the association to ensure compliance with the Code of Conduct and Ethical Practice.